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Cookies Policy

Last Updated: January 2, 2026

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help us provide better user experience by remembering your preferences and activities.

Cekolah uses cookies and similar technologies (such as Local Storage, Web Storage, and pixel tracking) to monitor and analyze platform usage.

2. Types of Cookies We Use

2.1 By Function

a) Essential Cookies (Strictly Necessary)

These cookies are necessary for the platform to function properly. Without these cookies, some features cannot be used.

  • Authentication and security (maintaining login session)
  • Multi-tenant data isolation (identifying school/tenant)
  • Load balancing and routing
  • CSRF (Cross-Site Request Forgery) prevention

Lifespan: Until logout or session ends

b) Preference Cookies

These cookies remember your preferences to provide personalized experience.

  • Language preference (Indonesia/English)
  • Theme preference (light/dark mode)
  • Notification settings
  • Dashboard display settings

Lifespan: 6-12 months

c) Analytics Cookies

These cookies help us understand how users interact with the platform to improve performance and content.

  • Number of visitors and website traffic
  • Time spent on each page
  • User navigation paths (user flow)
  • Feature usage statistics
  • Error and crash reporting

Lifespan: 1-2 years

d) Functional Cookies

These cookies enable additional features that enhance platform functionality.

  • Saving temporary form drafts
  • Third-party authentication (Google, Facebook, etc.)
  • Live chat and support widgets

Lifespan: 1-7 days

2.2 By Source

a) First-Party Cookies

Cookies set by Cekolah directly and can only be read by Cekolah. These include:

  • Authentication cookies (cekolah.com)
  • User preference cookies
  • Multi-tenant cookies (tenant identifier)

b) Third-Party Cookies

Cookies set by third-party services we use. We only use trusted providers:

  • Analytics: Google Analytics, Vercel Analytics (for performance and UX)
  • Payment Gateway: Xendit, Midtrans (for secure payment processing)
  • Email: Resend (for email notification delivery)

3. Cookies We Use

Below are the main cookies used by Cekolah:

Cookie NameTypePurposeLifespan
better-auth.session_tokenEssentialAuthentication and user sessionUntil logout
better-auth.session_dataEssentialUser session dataUntil logout
tenant_identifierEssentialIdentifying multi-tenant school/tenantUntil logout
lang_preferencePreferenceStoring user language preference1 tahun
theme_preferencePreferenceStoring theme preference (light/dark)1 tahun
_ga / _gidAnalytics (Third-Party)Google Analytics - usage analysis2 tahun / 24 jam
xendit_tokenFunctional (Third-Party)Xendit payment token for secure payment30 menit

4. Cookie Consent

In accordance with Indonesian PSE regulations and UU PDP:

  • Essential cookies (strictly necessary) do not require consent and are always active as they are required for platform functionality
  • Preference, analytics, and functional cookies require your active consent
  • We will display cookie banner on first visit to request consent
  • You can withdraw consent at any time through browser settings or by contacting us

Important Note: Disabling essential cookies will result in some or all platform features not working. Some features like login, payment, and multi-tenant access depend on essential cookies.

5. Managing Cookies

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Chrome / Edge

  1. Click the three-dot menu in the top right corner
  2. Select 'Settings' > 'Privacy and security'
  3. Click 'Cookies and other site data'
  4. Choose desired cookie settings

Firefox

  1. Click the hamburger menu in the top right corner
  2. Select 'Settings' > 'Privacy & Security'
  3. Scroll to 'Cookies and Site Data' section
  4. Click 'Manage Data' or choose settings

Safari

  1. Select 'Safari' > 'Settings' (or Preferences)
  2. Click 'Privacy' tab
  3. Select 'Manage Website Data' to view and delete cookies

Opera

  1. Click settings menu (gear icon)
  2. Select 'Privacy & Security'
  3. Click 'Cookies' to manage

Attention: Disabling cookies in your browser may affect functionality of other websites you visit. Different browsers have different cookie management methods. Check your browser documentation for more information.

6. Third-Party Cookies

We work with trusted third-party service providers to enhance our services:

Analytics & Performance

  • Google Analytics: Usage and behavior analysis to improve UX
  • Vercel Analytics: Website performance and error monitoring

Privacy Policy: https://policies.google.com/privacy

Payment

  • Xendit: Payment gateway for tuition and subscription payments
  • Midtrans: Alternative payment gateway

Xendit Privacy Policy: https://www.xendit.co/en/privacy/

Email Communication

  • Resend: Transactional and promotional email notification delivery

Privacy Policy: https://resend.com/privacy

You can check each provider's privacy policy to understand how they manage cookie data.

7. Updates to Policy

We may update this Cookies Policy from time to time to reflect changes in cookie usage or applicable regulations.

Significant changes will be announced through:

  • Email notification to registered users
  • Cookie banner on the platform
  • This page with updated date

8. Contact Us

For questions or concerns related to cookie usage on Cekolah:

This Cookies Policy is effective as of January 2, 2026.